Shipping & Return Policy

Delivery Service

We partner with reliable local courier services to ensure safe and timely delivery of your orders.

Shipping Timeline

• Standard Shipping: 2–4 business days*
• *Delivery times may vary based on your location and local courier service conditions.

Order Processing

• Orders are processed within 24 hours of payment confirmation
• A shipping confirmation email with tracking info will be sent
• Track your parcel via our courier partner’s tracking portal

Return Conditions

• Products must be unused and in original condition
• Original receipt and packaging required
• Used or damaged items are not eligible for refund
• Return shipping is at customer's own risk

Refund Process

Refunds will be processed within 7 business days after inspection. Contact us via WhatsApp for return address.

International Shipping Disclaimer

• We are not liable for customs seizures
• No refunds for confiscated goods
• Shipping to restricted countries is at buyer’s risk
• No chargebacks accepted after dispatch

Need Help? Contact info@winningvape.com or WhatsApp us for any concerns.